Troubleshooting & Support:

Who do I contact if I need assistance after hours or to speak with a representative?

You may contact our Merchant Service agent, CCBill, directly. They are here to help you via email or telephone with any technical or billing issue you might have with our website.

Business Hours: 24 Hours
Telephone: (888) 596-9279
Email: support@ccbill.com

Please have the following information ready before you call:

1. Your transaction number.
2. The form of payment used to purchase your membership.

Media

We use the following three media players for our content, you may need to download them below in order to view all
Turk XXX Online's content:

Download Flash Player

Download Windows Media Player

Download Quicktime

TROUBLESHOOTING:

If video does not play well, and you are using Wi-Fi, you might consider plugging directly into your router as Wi-Fi interference can greatly decrease connection speed. Furthermore, if you are paying for a premium cable or DSL connection, you might consider running a speed test to see if you are getting what you are paying for. Downstream speeds of 1.5Mbs or greater should be sufficient for full enjoyment of the site.

Cancel, Password Reset, or Update / Change My Account Information

Cancel My Membership

I Forgot My Password

Update or Change My Billing Information

 

If you have a problem that you cannot resolve, send an email to:

admin@turkxxxonline.com

Please include the following in your email:

1. Your username or transaction number.
2. A description of the problem.
3. A description of your system, including hardware, operating system, which browser and media player you are using,
and what type of Internet connection you have.

 

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